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★☆☆☆☆

“Leytonstone branch”

Written on: 16/02/2021 by Galin40 (1 review written)

I think I’ve just met the worst customer service advisor ever! So I arrive on time, he glances over but does nothing! I enquire and he tells me he’s busy. He then says unless im selling today ‘go away because I don’t want to waste my time (I have every plan to sell today!)’ he then spends 45 minutes dealing with someone else with no appointment. They know each (fist bumps, hugs and lots of bruvs). I ask him for a time frame and he says ‘ I’m busy, what are you going to do about it?

After that it just gets worse! After spending the next 20 minutes hoovering up, empty bins and rearranging. I ask again (by this time I’m just fascinated to see how much further he can descend). He walks right up to my face and says ‘why don’t I go somewhere else, this is a s***t company, they left me all day to do everything, what am I supposed to do? I suggest apologising but this seems to invoke the same response as if I was having an affair with his Mother. He starts swearing and then takes £1000 off the value without looking at it! He refuses to apologise and is now spitting at my feet! His mate then shows up and he saunters over to chat to them.

Nice work we buy any car!

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