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★☆☆☆☆

“We bought our Dream Home turned into a nightmare”

Written on: 15/02/2021 by JulesWhite (1 review written)

We bought our Dream Home from Bovis but it has turned out to be a nightmare!

We bought our "premium" property in June 2019 and it has had so many fundamental build defects! From incorrectly wired hot water tank that bypassed the thermostat causing the water temperature to be higher than the point of scalding, to having weak mortar whereby all the mortar to half the height of the house has had to be removed, the flooring upstairs has bodged noggins, not been glue or affixed and the boards fall short of ending on the joists. The stairs have not been installed properly. The patio was built too close to the house causing water ingress and damaging the Amtico flooring which has now been up for over a year and these are just but a few of the defects. Bovis employ delaying tactics, take months to book work in, 18 months from first reporting the weak mortar and it is still in progress, over a year our kitchen flooring has been up and still we don't have a date when it will be rectified. They do not monitor their contractors and even when we have highted to them that the contractors are not working to HSE regulations they have repeatedly failed to do anything about it. They have caused thousands of pounds worth of damage to our property and do nothing but argue about rectifying. I could go on for hours listing the hundreds of snags and defects we have encountered in this "premium" property, suffice to say if I could give them a lower score I would - avoid at all costs!

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