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★☆☆☆☆

“My rating would be no stars however the lowest this...”

Written on: 08/02/2021 by Eliezer30 (1 review written)

My rating would be no stars however the lowest this allows is 1. My dog was very ill with several issues having to be dealt with at same time....final bill over 5k....my 'Prime' policy had maximum allowable payout of 2k....however they dug thru yearly vet check ups etc and cited an instance several years ago where as a responsible pet owner....when vet asked if i had any thing i wanted to check i mentioned my dog had vomited....i was told just to monitor but like babies these things happen likely passing bug and nothing to worry about. As a result they have refused the claim stating my dog had a stomach issue from several years ago.....they wrote the full claim off even though there were other issues which included Pneumonia and a spinal deformity. Please beware of these people....they care not about your pets welfare or providing the assistance that you would expect. They will find any excuse to refuse a claim. There are far better providers out there who really do want to provide cover that you pay for and woulc expect. Dont say you havnt been warned.....

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