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★☆☆☆☆

“Terrible Company ”

Written on: 21/01/2021 by PBlan (1 review written)

Having bought an expensive battery online for my car, I arrived at the store only to be told they did not have it in stock!
Have now waited over three weeks on the battery being delivered to the store! Now a big company does not have logistical issues that take in excess of three weeks to resolve!
I have had no customer service at all! The staff at the store in Belfast don’t answer the phone and I’ve called at the store several times but the staff are clueless, with a different explanation each time! No chance of a refund, spoke on online chat to be told I would get a phone call the next day, which didn’t happen!
The large company (Halfords) just don’t care as soon as they have your money, they are expensive!
Please support your local small business, who know how to look after you as an individual customer!
Never ever use Halfords, shop around for a better deal from a company with customer service and properly trained staff!

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