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“Disgusting”

written by VL44 on 13/01/2021

Sainsbury's cancelled my order 3 hours before I was due to collect it and blocked my account due to 'risk prevention'. I earned every penny of the £278.30 I spent which was taken in ADVANCE! What risk? I checked with my bank and there is no fraudulent activity and no concerns on my end. I have an excellent credit rating, not that this matters given I paid in ADVANCE!!!!!! I was dealt with appalling by customer services monster who enjoyed quoting GDPR legislation at me (Dear monster, if you give me YOUR personal information such as YOUR name this is not a GDPR breach you imbecile). I now have no shopping, no money to buy shopping because YOU have it, and no access to my shopping list as you have 'blocked' me. Oh and I have no idea why.
My hard-earned money comes from Nursing, I am a registered nurse - clap for carers? what a joke, you may as well of punched me in the face at Sainsbury's. If I was starving to death I wouldn't be tempted to purchase anything from your disgusting company.

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