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★☆☆☆☆

“Beware Extra Charges After Delivery”

written by Toprod123 on 09/01/2021

Do not use!
I got quoted £51 to pick up and deliver 4 car tyres. They asked for dimensions and weight. The tyres were measured and weighed by the seller at 20kg each, total weight 80kg
They took three days to pick up and deliver the tyres that were only 40 miles from my address.

I have now received an email with an invoice for an additional £256 as they incorrectly claim the total weight was 126kg so they want to charge £256 for a fictitious 46kg to be transported 40 miles. ABSOLUTE ****

If I paid up, that would mean I would be charged £307 to deliver 4 car tyres 40 miles! Just glad I used a credit card to pay as I will now stop the payment, as I have not authorised it.

I just wish I had looked at reviews online before I used this company. If I had, I would have discovered that this was a fairly common tactic that they use to try and extort extra cash from their customers. They try to legitimise this by making use of a clause hidden in their small print that states that they can make an additional charge, if the submitted dimensions or weight are incorrect.

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