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“Missing parts, registration text function does not work”

Written on: 12/12/2020 by LeroyTobin (1 review written)

We just purchased the Maytag Dishwasher Model #MDB4949SKZ. The instruction manual (reading upon opening, after the product was already bought and unloaded at home) states there are other parts needed (should say REQUIRED!) that are NOT PROVIDED. One of them is a 3/8" Compression x 3/4" Hose Fitting. This is a $5.00 part at the hardware store. This part should automatically be included. Its very frustrating to unload a dishwasher, get everything ready to go for hookup and realize you have to drive all the way back to the store to get another part that nobody told you about. There is no sticker or notification on the box and the retailer had NO idea that this part is mandatory.

How difficult would it be Maytag to include a sticker on the outside of the box with the same images/mini descriptions you have in the instruction manual??? It's a 3.5" x 3.5" area.

You also need Household Wiring (Metallic) Strain Relief part, NOT include, but required/mandatory. We were able to use the one from our broken dishwasher but that may not be the case for everyone.

It's not like the buyer can have access to every instruction manual for each appliance on the retailers sales floor to review what they need prior to purchase.

Additionally, the hardware store may be completely out of the part you need for installation. In that case we would have been forced to package everything back up and haul it back to the store, find another appliance, open the box while there and review the instruction manual to ensure we have everything to get the job done. Unbelievable! Thankfully that did not happen to us, but it could to other consumers.

Lastly, there quick text/photo option to register their product does not work. The number printed on the card is invalid.

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