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“Very disappointed!”

written by angryfromkent67 on 07/12/2020

We were recommended this company to order new french doors and whilst the ordering element and booking in was easy, from the delivery onwards it has been poor! we were asked to check our order which we did but clearly Just Doors don't take their own advice as our order was delivered with missing parts. having paid for fitters to install we had no choice but to part install or lose hundreds of pounds. On installing the doors we noticed a deep scratch on one door and manufacturer markings that were so deep we were unable to remove them. there was glue on all the hinges and we now have to pay out to bring the fitters back to install the missing part. All in all, what we will of ended up paying, we would of been better off going to a brand company to supply and install as it would of cost the same after we resolve the issues! so disappointed. We will be asking for a refund as we are now stuck with sub-standard doors and a bigger bill than we should of!!!