written by Templarknight on 26/11/2020
I had a problem with an email returned undelivered due to a return DNS problem?
After posting a ticket for some help a reply came almost immediately to suggest that the Response Team were looking into the problem.
The Team checked the email server, set up a dummy email address and posted proof of their findings, everything appeared fine, still, this particular email was not deliverable. After another change by the Team and a slight delay by me, the issue was fixed. Excellent.
This particular email was a tender document so I desperately had to have it delivered on time, the Response Team resolved the problem promptly & very efficiently, the email was delivered, brilliant service.
This company has never let me down in everything they provide. Well done