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★☆☆☆☆

“Horrendous attitude and even worse ”

written by 82O'Brien on 03/11/2020

We bought a house a year ago which had an expensive CR smith conservatory and windows, now out of guarantee. Every window has been incorrectly installed, at different angles in the frames (which suggest poor measurement and perhaps over sizing), every gasket perished, every one leaking and glazing starting to fail. The service we used was their Fix, and started badly with an extremely ignorant and aggressive surveyor - almost bounded him out the house for his unprofessional attitude. Fix claim to sort any windows irrespective who installed them. Sufficient to say they can’t fix their own, said seals not available, admitted they had made such a bad job of the judges on previous fixes that they wouldn’t deal with the repair work. Shocking from start to finish. Don’t touch with a barge pole.

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