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Review Number	14117817
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★☆☆☆☆

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“Not happy”

written by Brynleea224 on 27/10/2020

Placed my 1st order with ASOS, pair of Vivienne Westwood shoes, fast delivey, the shoes arrived and cant stress how dissappointed i was, ordered size 38, a size 40 was delivered in a size 38 box, i know they have policies for returns, which i would happily except in normal circumstances but when its their fault not mine then why should i have to wait for them to receive them then wait for my refund then re order? On top of that was spoken rudely to on the phone when asking for them to replace them as soon as i send proof of return, can't wait to tell my daughter 'happy birthday' sorry your present gonna be at least 10 days yet, wont be ordering again

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“Not happy”