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“Terrible Service, Terrible Experience”

Written on: 26/10/2020 by KorrieSilver (1 review written)

I ordered over $130 worth of beautiful flowers and a gift basket for my parent's 50th Golden Wedding Anniversary. I ordered in advance and left very specific details regarding the celebration and the delivery. The flowers were delivered to an address 4 hours away! The gentleman who was making the delivery was incredible, he called, was mortified of the mistake and tried to help me navigate through the head office red tape assuring me that the order was not delivered to the incorrect address. Now... 2 weeks later, my beautiful parents STILL haven't received their delivery, I STILL haven't been refunded and the Bloomex STILL won't take responsibility nor return my calls/emails/live chats. It's a disgrace!

I encourage everyone considering to use this service to select another option!

I am incredibly disappointed!

Korrie Silver

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