written by Pattersongm452 on 17/10/2020
I sent my phone in good faith, it was immaculate, but they contacted me the day after I sent it to say their were scratches and knocked £50 off original price.
This was still an average price for the handset and not wanting to go through the delayed process and cost of a return I agreed. They stated that the payout for the handset would be the day it was received, after agreeing to the new price early afternoon, by close of business the money had still not arrived. The next day I rang the company numerous times to either find I was either cut off or when re dialled it was either engaged or fax number sounded,when it did ring it rang out and was never answered and no facility to leave message, Ive emailed 5 times and messaged on Facebook no reply or acknowledgement.
I’m starting to feel the phone has been received but I won’t get my money, this company is not ethical and this can’t be legit. I obtained a price and agreed to sell to them through Conpare & Recycle, I’m waiting to hear back from them to see how to progress as this is seriously unnerving especially in the current climate.
Don’t use this company