written by Muggedoffagain on 01/10/2020
Lost a camera lens along with bag and filters plus a two times converter.
All of which was in perfect working order, but because I couldn't provide documents going back ten years they have refused to pay out, even though I have the camera body etc. I would encourage anyone thinking about insurance to ask the question of their insurer "what would you require should I need to claim?)
I have asked them to direct me to the clause that says YOO MUST KEEP ALL RECIPTS & PACKAGING FOREVER.
I await their reply.
I gave them one star because you can't give them less.