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★☆☆☆☆

“when something goes wrong.”

Written on: 26/09/2020 by 123dhills (33 reviews written)

when something goes wrong carwow does not know how to address the problem.
They send you a deal and guide you to a dealer.
You read through the details of the car they have chosen for you.
You go to the dealership who doesn't have the same details you've been given.
To give you an example the salesman tells you that you have two choices.
a) You can have the saving from carwow £167 (I was told £215 from carwow). or
b) You can have £500 from one of our partners but you have to buy the car now.
The problem with this is that Evans Halshaw does not have the Glacier White I was given with carwow and I would have to choose a colour and this would cost £560 so this would wipe out the £500 and I would owe £60
There's more but its too depressing, the reason I am writing this review, do not buildup your hopes until you have dealt with the dealership.
Complain to carwow you are only given a survey to fill in.

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