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“order was dispatched v quick no docket enclosed with...”

written by on 19/09/2020

order was dispatched v quick
no docket enclosed with order so no idea if its the mattress we ordered
The mattress on line looked as if it had a label on it there was none on the mattress we received
we ordered eliocel orthopaedic mattress the mattress we received does not feel very firm nothing like the mattress we bought on a blanket trip while on holiday in spain a few years ago.
the guy that delivered gave no notice eg an hours notice or such we were not home when it was delivered so it was left in the garden next door the delivery man did call and said he would leave it with a neighbour but i didnt know he would leave it in the garden why not leave it in our garden ?
i did discuss my order with one of the reps from sleep matters thought he knew what i wanted just wondering now are you better to see these items before you purchase.

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