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“DONE with ryanair, zero customer care”

Written on: 03/09/2020 by mikeoliver67 (1 review written)

Booked return flights manchester to nantes before covid struck, over £200 in total, now travel restrictions means 14days isolation when returning from france, so I tried to change flights to another destination in the safe travel corridor, ryanair even advertise "no fee for flight changes" , but apparantly my booking isnt eligable, no explination why. So basicly they know most passangers who booked flights prior to restrictions wont actually take the flights, they dont care because they already have our money, so they can carry on and fly a mostly empty plane and not have to refund anyone.
Ive flown ryanair countless times over the years, only because they were the most conveniant flights, but never again, never particularly liked them or their sneeky pricing tactics ,but blatenly conning passengers is a step too far.

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