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★★★★★

“Efficient, responsive, economical”

written by CFKM on 30/08/2020

Came across cityairporttaxis as I was struggling to find a reasonably priced transfer from Faro Airport to where I was staying when booking a last minute break. The booking was made only a day before flying is I was getting a bit panicked.

Entering the details of the my trips was easy and I had an acknowledgement email within a few minutes and then a booking confirmation only 20 minutes later.

The itinerary was presented clearly and the pricing was transparent with the choice to pay the driver for the return trip or just each trip at a time.

The terms of the booking were clear and reasonable.

I was most impressed with the ongoing customer care. When dropped off at my holiday apartment it became apparent you could not park outside it so I emailed city airporttaxis to suggest a nearby pick up point for my return journey. Within the hour I was contacted to say that my pick up point had been amended and then was sent a further confirmation giving the GPS coordinates for the driver.

All in all a great experience.

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