written by IMConcerned on 15/08/2020
I would advise care when dealing with the franchise holders for this product.
Mine was delivered damaged and unusable. They were informed immediately with photographic evidence.
They have been reluctant to take any action to resolve this. They refuse to refund my money. They have all the relevant VAT exemption documents but have not credited the VAT payment.
The Consumer Credit Laws will assure a satisfactory outcome - eventually.
What are the chances of getting decent after sales on this product from a company which conducts business with this attitude?