written by Bonnie39 on 30/07/2020
Rented from Hertz & Firefly (same) at Paphos airport Cyprus.
Following the handbrake skipping, car rolled back at grazed the bumper, not dented only grazed, a €200 repair maximum.
Despite it being the handbrake, and the car was older, they took over £1,000 from our bank account, the car was old!!
Never ever choose Hertz or Firefly, 1. They don’t accept the insurance if taken out at 3rd party booking 2. They took £1,000 from our bank account for a €200 repair.