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“poor consideration for customers”
written by cleopatraj on 10/10/2011
After discovering we have an affected Beko model, we tried contacting the customers service department for 2 days without getting through, so we decided to email them instead. It took Beko 2 weeks to reply to our email, asking for more information, although our email included the model, serial number. We resend the same information to them again, and that was the last time we heard from them. We are shocked by Beko's lack of consideration for it's customers, and we will not be purchasing any of their products again.
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