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Review Number	14103595
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“No response after 2 months”

written by scottp99 on 17/07/2020

Would definitely never use this company again. Worst customer service I've ever experienced.

I can see our flight was moved from Glasgow to Orlando to Manchester to Orlando over a month ago but they have still never bothered to tell us this. It also looks like it's only a return flight. I only know this from logging into the Virgin portal.

Still waiting to hear from them after 2 months but we have now raised a pay dispute with the bank.

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“No response after 2 months”