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“Incorrect products in categories ”

written by OmarCunningham71 on 15/07/2020

I wanted to purchase some waterproof laminate flooring for my bathroom. I went on discount flooring depot, went through the categories and selected "waterproof flooring" and ordered something I liked within that page. When I received the item the instructions clearly stated "not suitable for bathrooms". When I emailed customer service, I received a very abrupt and email saying it was pretty much tough and if I wanted to return it, would cost me £75 to return (more than the flooring cost itself!!)
The most terrible customer service I've ever received. I definitely wouldn't recommend ordering from this company. Atrocious.

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