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Written on: 08/10/2011

5 0r 6 people reported a giant tortoise struggling on its back, it was suffering and distressed and obviously tired. The receptionist refused to get help until it had been on its back for an hour. How long it had been on its back before people started reporting it no one knew but she told us that it happens in the wild and there was nothing to worry about, how wrong she is, turtles can die of dehydration in they cant tip themselves back over and they can damage their lungs. She was laughing with someone on the phone and was not concerned at all. I thought zoos were meant to look after the animals in their care, I appreciate this must happen often, but as so many of us were concerned i really do think we should have been taken more seriously, then maybe I would not have to be so blunt with this review.

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