written by nanettenerio on 28/05/2020
I am completely floored on VividSeats during this Covid19 time. I purchased Dodger tickets back in February for a game in May. The game obviously didnt happen so I asked for a refund. They said they will only give refund if the game was cancelled. So even if the game is postponed till next year, they will keep your money and you have to wait till then. This company does not realize that people are hurting right now and need any little money they can get. They have no compassion and just keep referring to their Terms and Conditions. Do they not realize every single retail, restaurant, bar, mall, game and even Vegas has been closed down. I will never ever purchase thru this company again nor will I refer this company to a friend or family member. I have contacted VividSeats 5 times and they just tell you same thing. Refer to terms and conditions. Please save your time and money, dont purchase thru them.