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“No communication over a bounce back loan. ”

Written on: 07/05/2020 by Gchopper (1 review written)

Applied for a government bounce back loan and other banks have processed the application on the same day. Yorkshire have had the application for 4 days and I can't speak to anyone as they are only dealing with email enquiries. They aren't responding to emails or giving information over the phone. Very poor service in a time of crisis for your small business customers. My friend who Banks with Nat West got their loan accepted in 2 hours and money into their account within 48. Yorkshire Bank is not an agile bank that can support its customers.

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