written by Dickson266 on 04/05/2020
After reading some good reviews I ordered from this company. The plants were reasonably priced. After about 5 days they arrived and I was not impressed with the quality of my plants.
I ordered 6 plants, compost and bare roots.
The plants were in a dreadful condition, discoloured and squashed.
The roots were squashed under 4 bags of compost. Not a great impression of this company. They did not handle my goods with any care or consideration.
Contacted customer services, to complain and sent them pictures of what I had received.
They said put them in the ground they will be OK. For a company who supposedly prides itself in plant knowledge clearly don't know anything. The plants that I received would definitely not survive.
I will keep complaining until I receive a satisfactory response from them. They are based in the Netherlands.