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“Do not Use Sixt hire Cars under any circumstance”

Written on: 08/04/2020 by 37Goode (1 review written)

Booked a Car from 14th March until 8th April. Due to a flight cancellation coupled with the global pandemic I brought my flight out to the 29th March cutting my trip short, Called sixt to inform of an early drop off, got confirmed by agent all ok and refund will be done online. Dropped the car at Heathrow, no one present to acknowledge the car for damage or petrol being full, a safe box to drop off your key was the only acknowledgement of what to do next.

When I got back to my final destination still no word from Sixt on the car being dropped off so I emailed customer service about the car and refund.

got a reply from Customer Service E-Mail: customer-service uk at sixt  
She is now rejecting my claim for the balance of the hire duration and the matter is being taken up with British Vehicle Rental and Leasing Association via the website Resolver.

Do not use this company under any circumstance!

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