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“A complete pain”

Written on: 05/10/2011 by hilaryg (14 reviews written)

This printer accepted 210g card -which was why I bought it 6 months ago. It has only had moderate use. It has continually caused problems such as failure to connect to computer (NOT the Mac's fault) and now the black won't print despite 2 new cartridges and a whole morning being messed around by Kodak's 'support' team who left me hanging on chat for 30 minutes until I signed off, did not answer the phone at all, and sent me instructions for a PC when I clearly stated I had a Mac.
Staples say they will have to send it back to Kodak and get a new one or the print head replaced. Several days without a printer...not good service. AND Kodak's claim that the ink is cheap is completely misleading -it isn't any cheaper than many other printers as the cartridges last no time at all.
Neither the printer or the 'support' are reliable. Don't buy!

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