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“very poor response to a personal problem not of our making”

written by Wolfet on 17/03/2020

Spent 2hrs with salesman put deposit on a car at 4pm £500. was to be a cash sale. On returning home call from son who lives in Spain due to the lockdown could not work and was due to move needed cash urgently. We then found we could not afford the car as this could be an on going thing. Called next morning at 10am salesman said he would call back, no call, caught up with him at 5pm and was informed of no refund. But insisted on trying to sell us a cheaper car which we informed him we could not do.We are pensioners in our 70s and can not afford to lose this money. I will be writing to the sales manager, SO WATCH THIS SPACE. What happened to helping people in these unusual circumstances? This was sunday 15th march.car Honda Jazz.

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