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“Not reliable company”

Written on: 13/03/2020 by 396Cole (1 review written)

This was not the first time i rented a car with Goldcar in Lisbon. I had had a bad experience with them before and should not have used their services again. I rented a car with them again in February. They charged me 75 euros for the fuel on the policy of reimbursement when returning the car with full tank. After a month and having not been reimbursed I contacted them and was told i had to introduce a claim online. Which i did, although i don’t agree with the principle. Nothing, nada, No response yet!
With all the fees they charged me, the rental turned to be really expensive. And I am still trying to get my money back!

This is not a reliable company, i will not use them again for sure. And now that I read the bad reviews they have I understand that I am not the only one having problems with Goldcar.

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