written by 141Flood on 04/03/2020
THE WORST! Zero customer service. They mentioned airlines not offering change dates for free when it’s obvious online and by direct phone call the airline is happy to do so. I can’t do it directly simply because I booked through this HORRIBLE so-called “Jetline Holidays”. They want to send me on a cruise to Israel where there are 10,000 people in quarantine for COVID-19. Cruise to nowhere and then possible quarantine on the ship for 14 days. I suggested a credit towards same trip another date. No consideration whatsoever was given. Not allowed to cancel day excursions or hotels 24 days in advance . BAD GROUP! AVOID AT ALL COSTS!
$10,000 GONE