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“Dishonourable and incompetent”

Written on: 08/02/2020 by lippychan (1 review written)

My opinion based on my customer experience with them is that of incompetence and lack of honour. I purchased an order online to collect at the Croydon branch. A few days later I travelled there to collect. On arrival, the store manager told me they decided a few days ago not to honour my purchase. They did not bother to even inform me earlier by phone, SMS, email, or any other means. Because of their decisions and inaction, I travelled across London for nothing; wasting both time and money.

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