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“Excellent Service ! ”

written by Cochranegr373 on 29/01/2020

I am surprised at so many bad reviews, it actually nearly made me cancel my order but I am so glad that I didn't. I have only purchased from Look again once and I can honestly say that their customer service was excellent! I used the chat facility on my order conformation email, they responded immediately TWICE as I got cut off during the first chat (due to me receiving a call), they were fully aware of my order and answered my queries immediately and politely and my order was actually delivered a day early. I honestly could not have received a better service and felt the need to write a review due to negative comments I have seen.

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