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Written on: 26/01/2020 by TaniyaSchneider (1 review written)

Be aware; I had a return booking with for a ski trip Geneva Airport to Verchaix for 11 persons. All fine one way, but a disaster on the return. The company sent a vehicle for 1 person instead of 11 for the return journey. They then could not find a taxi/vehicle or alternate at 7:30 am; all booked. Two of us had to split the family, re jig boarding cards and luggage had to make our own way to Geneva Airport approx. 1.5 hrs,left us high and dry. We made our own way to the border which cost a lot of money at short notice(unreceipted as we had to persuade and beg other chalet tenants). then refused to refund my expenses and only agreed to pay the border taxi and a proportion of our return costs. Be aware. If the transfer company get it wrong, breach their contract, through negligence in communications between sub contractors/companies; you're on your own. beware..

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