Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“getting an item picked up to return to next”

Written on: 03/10/2011

i ordered an item from next online, if you order before 9oclock at night you get next day delivery, next day it arrived but i didnt like it, i arranged an uplift for the return of the item, were to come on saturday, i stayed in all day saturday and they didnt come, i waited until sunday night then phoned, obviously a call centre, they arranged for it to get picked up today, stressing that they couldnt give me a time, ok said i...anyway stayed in again the whole day today and guess what??? they still havent come to collect it, to say i`m angry is putting it mild...i`m just off the phone to the same call centre....dont know if its in india but i have spoken to a few foreign people tonight then get put on hold for 10 minutes to which i bloody hung up
So a word of warning to any potential next online customers the delivery is fine but bloody hellish if you want to return an item

Was this review helpful? 0 0