Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Avoid M&S pet insurance”

Written on: 24/01/2020

We have been with M&S to insure our Dogue do Bordeaux for years. She had a prolapsed disc in her neck in 2016 and therefore it has proved impossible for us to insure her with another company who would cover the existing problem....hence us staying with M&S for so long. My dog is now 10 so age isn't on her side either. They have been putting up the premium by around £40 per year and last year we were paying £206 per month! This year they have quoted us £350.10 per month despite us only having 1 claim for around £150 in the last 4 years!! Also you have to pay 20% of any claim yourself when your dog reaches 9. They dont warn you about the premium hikes when you take out the policy and once your pet has a health condition it is virtually impossible to move to another company and they know this! They trade on peoples emotions. This time I have cancelled our insurance and we are putting £200 per month into premium bonds instead to go towards covering any future bills!! Avoid M&S at all costs!!!

Was this review helpful? 5 0