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“6 months old sofa”

Written on: 22/01/2020 by Stellanina (1 review written)

I am not recommend this company and I will never buy from them again. I bought a 3 seater right hand corner sofa and a two seater, after 5 months the 3 seater was very uncomfortable when you lay down coz you could feel the wood , so I contact the company the send someone to check it and when he came he said to me that they have to replace the cushions because they had went down so I agreed. Then I received an email that everything is ok and nothing need to be done for my sofa. So again I contact with the company and they said they will contact with the service team that checked my sofa and they will come back after one week. So one week past and after 10 days I call them back and they said that they review my report ( when I called them the second time I asked them why the service guy had changed his review that they need to be replaced into that now nothing need to be done ) and the only thing they can offer me is a trim pad. I’m very disappointed with my purchase that is only 6 months old and is already out of use. So for sure I don’t recommend them

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