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“A big mistake.”

Written on: 16/01/2020 by CaoimhinMc (1 review written)

After buying a 6 year old car from a main dealer, I was offered and purchases an extended 24 month Warranty from CAR PROTECT. “Big mistake”. The policy is supposed to cover Premier cover, DPF Cover and Breakdown cover. 16 months later rainy 9/Jan/2020 the front Wiper motor failed. The wiper motor is covered under the policy so I contacted Car Protect and told me to bring to one of there recommend repair garages which I did. The garaged could have had the parts delivered by courier in matter of hours from BMW Ireland and car back on the road the same day, however Car Protect insisted the garage purchases the parts on eBay from abroad because its cheeper. A week has past and no parts and could take another week, maybe more. After many calls to Car Protect and having to hear there excuses and B.S. I requested a replacement car which is on the policy, got more B.S and they refused. Its rained 4 days in the past 7. Stay away from them.

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