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★☆☆☆☆

“Poor communications ”

written by HKChef on 12/01/2020

£150 paid to driver for policy excess when vehicle was returned. No receipt given and requests to Solus for receipt has gone unanswered. We can not claim out excess back without a receipt. Beware of this and always get a receipt when handing over any cash.

We have requested our solicitors to peruse the insurance company to get the receipt.

Simply long winded and not good enough.

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