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★☆☆☆☆

“Non existent service”

Written on: 10/01/2020 by Gulliblegoldengirl (1 review written)

Paid for washer including disconnect reconnect and recycle. Machine delivered packaging removed and was told that washer could not be connected as pipe was connected to water pipe and if they tried to remove pipe kitchen would be hit with a massive waterspout and I would have to call a plumber ASAP. When I pointed out that I was told expert engineers were promised I was told Sorry missus we are only drivers. I was left with my old machine my side by side drier and new machine all in the middle of the kitchen floor blocking my kitchen diner and access to back door. I phoned in an emergency plumber was a Sunday“ only to be told there was absolutely nothing wrong with the plumbing since this was Sunday the guy could not instal for me. I was left for 7 days like this and ao.co have completely ignored my complaint. The phone no. on their page is unobtainable.I am now still having to go round old washer as they have not recycled as agreed. I am 79 so looks like I am going to be swerving round my machine for the rest of my natural. BUYERS BEWARE!!!!! The washer was a BOSCH series 4 Machine itself is fab.

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