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“Produce rotten 1 Day after sell by date!”

written by on 07/01/2020

NO such thing as customer SERVICE in this company! Aldi has no idea what customer service means!
Bought a prepacked salad mix and when I went to use it 2 days later, it was rotten. Sent an email to them with VERY clear pics showing the rotten produce, UPC Code and sell by Date. I did this on the 6th, sell by date was the 5th. should not be rotten ONE DAY past sell by date and NOT OPENED before. Got a snarky, BS scripted response. It is insanely ridiculous to expect someone to take a taxi to return the item to the store, would cost more than the item did. And include the receipt? WHO saves them? I ask the cashier to throw mine out as they are coated with BPA. Great way to make it such a PIA no one bothers. PICTURES ALONE SHOULD HAVE BEEN PROOF ENOUGH! Well, LIDI is opening a brand new, much lager store much closer to my home....guess where I am going to do my shopping! Great way to lose customers!

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