written by malb89 on 06/01/2020
PLEASE DO NOT USE PROTECT YOUR BUBBLE
I had a jewellery insurance policy and they have tired every trick in the book to not payout on my genuine claim.
When I logged my claim I was on the phone for 35 seconds, they took hardly any information from me, then rejected the claim and terminated my policy.
Insurance companies are meant to provide peace of mind, and they have caused me nothing but stress, anger, and frustration, having to go through multiple appeals and complaints processes. Only when I informed them I would go to the FOB, they decided to pay my claim.
For you own sake and sanity, please AVOID.