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“Pre-Paid up front for 2 model kits including postage...”

written by mombe on 19/12/2019

Pre-Paid up front for 2 model kits including postage to Australia. 1 year later when models were still supposedly not available at Internet Hobbies, but were available everywhere else, I requested a refund or to send the models. They refused to refund or send models going so far as to say that I could not have paid via Paypal as this was not accepted by them. I sent a receipt to them confirming the Paypal transaction and all communication with them was then lost. The person I dealt with was the person who I had attempted to resolve the issue with, and throughout she was arrogant but ceased communication immediately once the paypal debacle presented and she was caught out. I would strongly recommend no involvement with these scoundrels and shop at other outlets.