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“Selling USED goods and very unhelpful ”

written by DawidCCC on 04/12/2019

I decided to trust Tredz and during the Black Friday event I bought the pair of MTB Goggles. I got a good deal on them and were really looking forward to receiving them.

After couple of days it was delivered, as soon as I opened the goods I was extremely disappointed when I found out that they were old and used, very dirty and missing parts.

I contacted customer services and offered them that I could keep them if they will do £15 partial refund as these were used or swap for the same model.

They refused to replace it as the price went up and offered me low end model. Because I wasn't able to come to agreement I have to get these elsewhere.

I wish I went with Amazon as they had these on offer too and have much better customer services, now the I missed the Black Friday and all the prices are up.

I lost money, time and faith in this company and I won't recommend to use them due to the lack of actual help

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