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“Deceptive Delivery Charges”

Written on: 03/12/2019 by nickbowles (1 review written)

Told there was free delivery then charged £99 at the checkout
I was delighted when I clicked on an email from Tiger Sheds advertising their Cyber Monday offers. Their Flex Apex shed looked like just what I was looking for, with a 20% discount and free delivery to my postcode clearly indicated on the delivery map.(PA Mainland Only)

I went through the entire ordering process then was informed at the checkout that there would be a £99 delivery charge. I stopped the order at that point and contacted Tiger.

They admitted that the map DID show the whole of mainland PA34 postcode as a free delivery area, but referred me to some weaselly small print further down the page. There is however NO indication on the map, which would be what 99% of customers use as their primary information source.

People who live outside the central belt of Scotland are sick of inflated delivery charges, and even sicker of companies who hide their ridiculous delivery costs.

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