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“Shocking customer service”

Written on: 15/11/2019 by MacDonald9 (1 review written)

Having had car insurance for over 25 years I was amazed and disappointed when i realised mine had expired without getting a renewal either by post or email.
When i called Iwas told that an email had been sent however they would not resend it to prove it.
I know I should have checked but with a busy schedule I forgot and now have to pay 50% more because of the gap between the policies.
They were totally unhelpful and didn't offering explanation.
Avoid this broker at all cost.

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