Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

14061564

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Difficult to contact them”

Written on: 11/11/2019 by PhillipKP (1 review written)

Rented a car through CarJet, and was sent to Green Motion near Gatwick Airport. Not a happy experience, and just avoided being charged for damage they had failed to disclose.

A few weeks later, accidentally booked with CarJet again and paid in advance, including insurance. When I realised my mistake, I cancelled both the car rental and the insurance. I received a confirmation from Portugal of the cancellation, and a £77.30 refund for the car rental, but not for the insurance. I then received an email saying I had not paid and should now pay £65.40 for the car rental plus £35.91 for the insurance -- different figures from what I had actually paid. And no way to write to them. There is no email address on their website.

Was this review helpful? 0 0