written by siHalsey120 on 05/11/2019
£50 priority connection charge is a shameful hard-sell designed to take advantage of new customers. Moreover, it's seemingly not refunded even if cancelling in the cooling-off period. A potential legal loophole means Supanet can claim they've expended money on your behalf to a value of £50. To whom and for what exactly? To reduce a 3-4 week wait to a 2-3 week one? Hardly 'priority' by any definition that I know! Shame on you Supanet for shocking business practices. Up to your old tricks again.