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★☆☆☆☆

“Dyson customer support is a misnomer”

Written on: 03/11/2019 by Brousseau (1 review written)

Dyson support is very poor. Telephone answered every time as "Experiencing High Call Volumes" So far 5 attempts each of 30mins + go un-answered as indeed so far have email attempts. Amazingly as a test I managed to get through to Sales in just over a minute...Funny that. Being the second Dyson machine we have become quite suspicious of their quality despite all the design and engineering puff they are always on about. The product is no longer unique, there are alternatives and I am wondering if Dyson are living on a dated perception of quality their continuing technical support delays would seem to confirm that. I am still waiting

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